ManageEngine SupportCenter Plus vs Teamwork Desk

ManageEngine SupportCenter Plus

8.0 #11 in Help desk software

About ManageEngine SupportCenter Plus

Teamwork Desk

7.7 #18 in Help desk software

About Teamwork Desk
ManageEngine SupportCenter PlusTeamwork Desk
Free planYesNo
Free trialNoNo
Paid from$100/mo$9.50/mo
Open sourceNoNo
Platformsapiapi
Free planYesNo
Paid from$100/user/mo$9.50/user/mo
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Included agent seats510
Shared inbox—Yes

Both are listed in Best Help Desk Software. On Everything Xiaomi, ManageEngine SupportCenter Plus scores higher on our published basis.