ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitManageEngine ServiceDesk Plus vs SuperOps
What both publish
| Fact | ManageEngine ServiceDesk Plus | SuperOps |
|---|---|---|
| Integrations | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. | The marketplace lists integrations including TeamViewer, ESET, Microsoft Intune, Okta, QuickBooks, Xero, Stripe, Slack, and Microsoft Teams. |
| Security controls | Security documentation states SAML 2.0 SSO, HTTPS and SSL transport, token-authenticated mobile connections, input filtering against SQL injection and XSS, role-based access, audit trails, brute-force/DoS detection and encrypted failover replication. | The security page describes AES-256 encryption at rest, HTTPS in transit, role-based access, two-factor authentication, and IP whitelisting. |
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
SuperOps plans
- Prime$1.50 a month
- Prime Plus$2.50 a month
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Pick SuperOps if…
SuperOps suits in-house IT teams and MSPs managing endpoints and IT service workflows. Prime Plus may suit teams that also need mobile device management for Apple and Android devices.