ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitManageEngine ServiceDesk Plus vs OTOBO
What both publish
| Fact | ManageEngine ServiceDesk Plus | OTOBO |
|---|---|---|
| Integrations | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. | Its Generic Interface provides REST and SOAP APIs for creating web services that trigger activities in third-party systems or retrieve information. |
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
OTOBO plans
- Entry€3,900 a year
- Professional€9,900 a year
- Enterprise€24,500 a year
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Pick OTOBO if…
OTOBO suits organizations coordinating IT or non-IT service work across departments, providers, and customers. It may be relevant to teams that need ticket workflows, a service catalog, and integrations through REST or SOAP APIs.