ManageEngine ServiceDesk Plus vs OpsKnight
ManageEngine ServiceDesk Plus
6.5 #13 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | OpsKnight | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $13/mo | — |
| Open source | No | No |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | Android, api, iOS, self-hosted, Web |
| Free plan | Yes | Yes |
| On-call scheduling | — | Yes |
| Escalation policies | — | Yes |
| Status page | — | basic |
| Post-incident reviews | — | Yes |
| Stakeholder updates | — | Yes |
| ChatOps incident actions | — | Yes |
Both are listed in Best IT Incident Management Software. On Everything Xiaomi, ManageEngine ServiceDesk Plus scores higher on our published basis.