ManageEngine ServiceDesk Plus vs Matrix42 IT Service Management
ManageEngine ServiceDesk Plus
6.5 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk PlusMatrix42 IT Service Management
5.5 #48 in IT SLA Management Software
About Matrix42 IT Service Management| ManageEngine ServiceDesk Plus | Matrix42 IT Service Management | |
|---|---|---|
| Paid from | $13/mo | |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | Web |
| Free plan | Yes | No |
| SLA management | Yes | |
| IT asset management | Yes | |
| Paid from | 13 /mo | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| SLA scope | both | |
| Escalation automation | Yes | |
| Business-hour calendars | Yes | |
| Multi-level SLAs | Yes | |
| SLA reporting | Yes | |
| API access | Yes |
Listed together in Best IT SLA Management Software