MaintainX
8.3#1 in work order management softwareFrom $20 a monthFree planAndroidiOSWebAPI
VisitMaintainX vs ServiceChannel
ServiceChannel
7.4#7 in facilities management software$500 usage-basedAndroidiOSWebAPI
VisitWhat both publish
| Fact | MaintainX | ServiceChannel |
|---|---|---|
| Asset management | Asset features include hierarchies, QR and barcode scanning, downtime tracking, status monitoring, meters and root-cause analysis. | The Assets module stores make, model, serial number, warranty, repair history, preventive-maintenance and cost data for equipment. |
| Documentation and support | The Help Center includes setup, authentication, rate-limit, polling and webhook articles, while the company advertises support-center access, training and webinars. | ServiceChannel University provides knowledge-base articles covering registration, setup, work orders, check-in/out, invoicing, integrations, fees and scorecards. |
| Founded | 2018 | 1999 |
| Funding news | MaintainX announced $150 million in Series D funding on July 9, 2025, bringing reported total funding to $254 million and valuation to $2.5 billion. | ServiceChannel announced a substantial equity financing from Bayard Capital in May 2015 to fund product development and market expansion. |
| Integrations | Official integrations include Samsara, MachineMetrics, Oracle NetSuite, Microsoft Dynamics 365, SAP, Power BI, Infor, Google Forms and Slack. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Preventive maintenance | MaintainX supports automated preventive and predictive maintenance, including scheduled and condition-based work. | Preventive-maintenance schedules can automatically generate work orders based on asset type and service requirements. |
| Rating on Apple App Store | 4.9 out of 5 from 5.8K ratings | 4.7 out of 5 from 777 ratings |
| Rating on Capterra | 4.8 out of 5 from 1,080 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 4.8 out of 5 from 1,565 reviews | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.8 out of 5 from 1,079 reviews | 4.5 out of 5 from 157 reviews |
| Rating on Google Play | 4.7 out of 5 from 5.65K reviews | 4.06 out of 5 from 380 ratings |
| Security | MaintainX says its platform and Montreal office earned ISO 27001:2022 certification. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
MaintainX plans
- BasicFree
- Essential$20 a month
- Premium$65 a month
- EnterprisePriced on request
ServiceChannel plans
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
Pick MaintainX if…
MaintainX is suited to industrial and frontline teams coordinating maintenance work, preventive schedules, assets, and spare parts. It may also suit teams that need mobile access and defined procedures for work.
Pick ServiceChannel if…
ServiceChannel suits multi-location businesses coordinating facilities work across many sites and assets. It is described for organizations from 10 locations to global retailers with more than 10,000.