MailStore Server
6.6#4 in email archiving software$259 one-timeWebAPISelf-hostedWindows
VisitMailStore Server vs SYNAQ Archive
SYNAQ Archive
5.3#21 in email archiving softwareWeb
VisitWhat both publish
| Fact | MailStore Server | SYNAQ Archive |
|---|---|---|
| Company | MailStore says it has offered email archiving software since 2006 and has been part of OpenText since December 2019. | SYNAQ says it has delivered services for 20 years and that David Jacobson co-founded the company in 2004. |
| Compliance | The product includes retention policies, legal hold, logging, auditor access, journaling, and eDiscovery support. | SYNAQ describes its archiving service as POPIA and GDPR compliant, with E-Discovery and Legal Hold. |
| Founded | 2006 | 2004 |
| Headquarters | Viersen, Germany | Johannesburg, South Africa |
| Support | Standard Update & Support includes email technical support and updates; Premium additionally includes phone support and prioritized inquiry handling within a maximum of 24 hours on working days. | Email and telephone support is offered weekdays from 8am to 5pm, while system-wide critical errors receive 24/7/365 support with a one-hour response and three-hour resolution time. |
MailStore Server plans
- MailStore Server Starter Kit (up to 5 users)$259, paid once
SYNAQ Archive plans
- SecureArchivePriced on request
Pick MailStore Server if…
MailStore Server suits small and medium-sized businesses that need an on-premises email archive with retention, search, and export tools. Its listed Starter Kit covers up to five users.
Pick SYNAQ Archive if…
It suits organizations needing long-term, controlled email retention, legal holds, discovery, and compliance tooling. It is also relevant when email systems or directories require the listed integrations.