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MaestroQA vs Medallia

MaestroQA logo

MaestroQA

7.9#1 in customer service qa softwareFrom $185 a month
Free planWebAPIExtensionmacOS
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Medallia

6.3#7 in contact center analytics software
AndroidiOSWebAPI
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What both publish

FactMaestroQAMedallia
FoundedLinkedIn and Crunchbase state that MaestroQA was founded in 2013.2001
HeadquartersNew York City, New York, United StatesMcLean, Virginia, USA and Pleasanton, California, USA
IntegrationsThe current Rippit integrations page lists one-click integrations for Intercom and Zendesk.Medallia says it offers hundreds of out-of-the-box integrations, including Workday, Salesforce, ServiceNow, and Adobe.
PurposeThe platform ingests and models conversation data, enables AI analysis, and supports QA and coaching workflows.Medallia Experience Cloud helps enterprises turn experience data into business actions and performance improvements.

MaestroQA plans

  • FreeFree
  • Starter$185 a month
  • Growth$495 a month
  • EnterprisePriced on request

Medallia plans

  • Medallia Experience CloudPriced on request

Pick MaestroQA if…

Rippit suits customer-support and quality teams that want to analyze conversation data and build reusable AI Agent Apps for QA or coaching workflows. The Free plan may fit teams evaluating a limited monthly allowance, while Enterprise includes a dedicated AI Agent Specialist and support resources.

Pick Medallia if…

You want what its maker publishes above — check its page for the details.

Charts they share