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Lookback vs Userlytics

Lookback logo

Lookback

7.1#3 in consumer video feedback softwareFrom $299 a year
AndroidiOSWeb
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Userlytics logo

Userlytics

7.0#6 in ai user research toolsFrom $699 a month
AndroidiOSWebExtension
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What both publish

FactLookbackUserlytics
HeadquartersPalo Alto, CaliforniaMiami, Florida, USA
ProductLookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing.Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets.
SecurityLookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements.Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified.

Lookback plans

  • Freelance$299 a year
  • Team$1,782 a year
  • Insights Hub$4,122 a year
  • EnterprisePriced on request

Userlytics plans

  • Enterprise$34, paid once
  • Premium$699 a month
  • LimitlessPriced on request
  • Project BasedPriced on request

Pick Lookback if…

Lookback suits product and research teams conducting customer research and sharing findings with stakeholders. It is also suited to teams that need mobile study capture or participant recruitment.

Pick Userlytics if…

It suits teams studying user experience across web, mobile, desktop, or prototype products. Its participant panel, research methods, and consulting support may fit organizations that need help with study design or analysis.

Charts they share