
Lookback
7.1#3 in consumer video feedback softwareFrom $299 a yearAndroidiOSWeb
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| Fact | Lookback | Userlytics |
|---|---|---|
| Headquarters | Palo Alto, California | Miami, Florida, USA |
| Product | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. | Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets. |
| Security | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. | Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified. |
Lookback suits product and research teams conducting customer research and sharing findings with stakeholders. It is also suited to teams that need mobile study capture or participant recruitment.
It suits teams studying user experience across web, mobile, desktop, or prototype products. Its participant panel, research methods, and consulting support may fit organizations that need help with study design or analysis.