
LiveKit Agents
8.6#1 in conversational ai platformsFrom $50 a monthFree planAndroidiOSWebAPI
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| Fact | LiveKit Agents | Voiceflow |
|---|---|---|
| Documentation | Official documentation includes quickstarts, recipes, SDK references, API references, deployment guidance, telephony, models, testing, and troubleshooting material. | Documentation includes quickstarts, API reference, deployment guides, widgets, telephony, SMS, testing, analytics and billing material. |
| Integrations | LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Observability | LiveKit Cloud includes transcripts, traces, session recordings, and logs for agent sessions, while self-hosted deployments can use OpenTelemetry hooks. | The platform records transcripts and call recordings and provides evaluations, tests and runtime analytics. |
| Product | LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Rating on G2 | 4.8 out of 5 from 2 reviews | 4.5 out of 5 from 115 reviews. |
| Rating on Trustpilot | 3.8 out of 5 from 2 reviews | 4.1 out of 5 from 15 reviews. |
It suits developers building realtime voice, video, or multimodal agents who want deployment options and integrations. Teams connecting agents to phone systems can use native SIP support.
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.