
Livable
5.6#15 in property management utility billing softwareWeb
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| Fact | Livable | Zego Utility |
|---|---|---|
| Founded | 2009 | 2003 |
| Intended users | Livable describes its platform as a nationwide utility administration service built for property owners and property management teams. | Zego describes the product for multifamily property managers and also offers resident billing for student housing. |
| Security | Livable's privacy policy says it uses security measures against unauthorized access and describes data exchanged between the site and users as SSL-secured and encrypted. | Zego says it commissions an annual SSAE18 review, complies with PCI Level 1 requirements for card data, and uses 256-bit encryption for sensitive data. |
| Support | Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand. | Zego advertises personalized support, proactive Client Success Managers and 24x7x365 resident support. |
Livable suits property owners and management teams that need utility billing, allocations, or cost recovery. Its resident portal also supports residents reviewing statements and paying online.
Zego Utility suits multifamily property managers handling utility expenses and resident billing, as well as student housing providers using resident billing. It may fit teams seeking RUBS or submeter billing and utility usage reporting.