Livable
Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property owners and management teams.
What Livable is
Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property owners and management teams. Its AI-powered bill workflow can acquire utility bills and extract their data, while allocation options include occupancy, square footage, sub-metered usage, actual consumption, fixed percentage, per-unit, and custom weighting. Property managers can review or modify allocations, approve billing batches, and monitor utility activity across a portfolio. Through Tenant Connect, residents can view statements and billing details, review property bills, and pay online. Direct payments can use ACH, debit card, or credit card, with Auto-Pay available. Livable offers Self Service and Bill Automation; the latter adds automatic data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management. It syncs utility charges into AppFolio for approval and collection, and describes AI-assisted workflows for situations without a native property-system connection. Livable says it has no unit minimums. It supports sub-meter billing but does not sell or install sub-meter hardware. The web-based service was founded in 2009.
Good
- Supports multiple utility allocation methods, including custom weighting.
- Managers can review allocations and approve billing batches.
- Residents can view statements and pay online.
- No unit minimums are stated.
- Bill Automation includes spike alerts and multilingual tenant support.
Watch out
- No free plan is listed.
- Pricing for both plans requires contacting Livable.
- Sub-meter hardware is not sold or installed.
- The listed platform is web.
Who it suits
Livable suits property owners and management teams that need utility billing, allocations, or cost recovery. Its resident portal also supports residents reviewing statements and paying online.
Verdict
Livable covers utility billing workflows from bill acquisition and allocation to resident payment. Teams that need sub-metering should note that the service supports billing but not hardware sales or installation.
Plans and prices
From Livable's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Bill Automation | Priced on request | no unit minimums stated · includes Self Service features · automatic data acquisition and entry · multilingual tenant support · spike alerts and billing adjustment management · Contact Livable for pricing |
| Self Service | Priced on request | no unit minimums stated · allocation table generation, preview and charge approval · custom tenant fees and utility opt-outs · utility and statement caps · Contact Livable for pricing |
The facts
Each one read from Livable's own pages, with the date it was checked.
What it does
- Allocation
- Livable supports allocations using factors including occupancy, square footage, sub-metered usage and custom methods.checked 30 Sep 2026
- Allocation methods
- Supported allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentage, per-unit, and custom weighting.checked 30 Sep 2026
- Bill processing
- Its AI-powered workflow can acquire utility bills and extract their data automatically.checked 30 Sep 2026
- Integration
- Livable says it is a certified AppFolio Stack Partner and syncs utility charges into AppFolio for approval and collection.checked 30 Sep 2026
- Intended users
- Livable describes its platform as a nationwide utility administration service built for property owners and property management teams.checked 30 Sep 2026
- Limits
- Livable says it supports sub-meter billing but does not sell or install sub-meter hardware.checked 30 Sep 2026
- Manager dashboard
- Property managers can review and modify allocations, approve billing batches, and monitor utility activity across a portfolio.checked 30 Sep 2026
- No minimums
- Livable says its service has no unit minimums and can be used for one or all of a customer's properties.checked 30 Sep 2026
- Other property systems
- Livable says it can use AI-assisted workflows to support integration-like processes when a native property management system connection is unavailable.checked 30 Sep 2026
- Payments
- For direct billing, residents can pay through the Livable Resident Portal by ACH, debit card, or credit card, with Auto-Pay available.checked 30 Sep 2026
- Privacy
- The privacy policy says Livable does not sell, trade or rent users' personal identification information to others.checked 30 Sep 2026
- Product
- Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property teams.checked 30 Sep 2026
- Resident portal
- Residents can view statements and billing details, review property bills, and pay online through Tenant Connect.checked 30 Sep 2026
- Security
- Livable's privacy policy says it uses security measures against unauthorized access and describes data exchanged between the site and users as SSL-secured and encrypted.checked 30 Sep 2026
- Support
- Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand.checked 30 Sep 2026
- Target customers
- The maker describes Livable as a utility administration platform for property owners, operators and property management teams.checked 30 Sep 2026
Money
- Billing options
- Livable offers Self Service and Bill Automation; the latter includes automatic data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management.checked 30 Sep 2026
The company
- Company history
- Livable says it was founded in 2009 by property owners for property owners.checked 30 Sep 2026
- Founded
- 2009checked 28 Sep 2026
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