Listen360
5.5#11 in customer advocacy softwareWeb
Visit
| Fact | Listen360 | Mention Me |
|---|---|---|
| Analytics | Its AI analytics convert feedback into clear actions and identify growth drivers. | Its dashboard reports referral revenue and new-customer average order value, and provides advocacy insights and optimisation tips. |
| Founded | Listen360 says it was founded in 2008 as an NPS-based feedback platform for multi-location brands. | 2013 |
| Headquarters | The privacy policy lists Listen360, Inc. at 3601 Walnut St., Suite 400, Denver, Colorado 80205. | London, United Kingdom |
| Integrations | The integrations page names ServiceMinder, ServiceTitan, Zingfit, Zenoti, iSalus, Glofox, Pike13, Procare, Athena Health, Daxco, MarketSharp, Mindbody, ClubReady, and SalonBiz. | Native or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot. |
Listen360 suits larger, multi-location businesses and franchises in home services, fitness, wellness and children's services. It is aimed at organizations that want feedback, NPS measurement and reputation tools in one platform.
Mention Me is aimed at premium ecommerce brands with satisfied customers, a mature marketing technology stack, and high monthly order volumes. It suits teams seeking referral tracking, segmentation, and advocacy reporting.