Kustomer vs Webex App

Kustomer plans

• Business (legacy seat-based plan)Priced on request
• EnterprisePriced on request
• Professional (legacy seat-based plan)Priced on request
• UltimatePriced on request

Webex App plans

• Webex FreeFree
• Webex MeetPriced on request
• Webex Meet—
• Webex Suite—
• Webex SuitePriced on request
• Webex EnterprisePriced on request

Pick Kustomer if…

Kustomer is intended for customer experience representatives and leaders, as well as operations teams running customer experience. Its channel timeline and AI oversight tools may suit teams managing service interactions across several channels.

Pick Webex App if…

Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan