KnowledgeOwl
7.7#25 in knowledge base softwareFrom $100 a monthWebAPI
VisitKnowledgeOwl vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | KnowledgeOwl | ProProfs Knowledge Base |
|---|---|---|
| Access control | Reader groups, private articles, SAML SSO, Salesforce SSO and custom author roles provide granular permissions. | Security features include conditional content, folder restrictions, Enterprise SSO through Okta and Azure AD, private sites and IP restrictions. |
| Article limit | 1000 | 25 |
| Authoring | A no-code editor supports articles, embedded media, reusable snippets, article statuses, review reminders and version history. | It provides a WYSIWYG editor, video and image support, table of contents, revision history, file management, single sourcing and version control. |
| Compliance | KnowledgeOwl states GDPR and PCI-A compliance, publishes a CAIQ assessment and says its SOC 2 audit is still in progress. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
| Integrations | Listed integrations include Slack, Zapier, Zendesk, Userlane, Ottokit, Salesforce, Microsoft Copilot and contextual widgets. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
KnowledgeOwl plans
- Basic$100 a month
- Pro$250 a month
- Business$500 a month
- Enterprise$1,250 a month
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick KnowledgeOwl if…
KnowledgeOwl suits teams publishing documentation for employees, customers, or both. It is useful when article capacity, reader access, version history, analytics, and single sign-on matter.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.