Knowlarity Cloud Contact Center
8.2#13 in call center softwareFrom ₹16,800 a yearAndroidiOSWebAPI
VisitKnowlarity Cloud Contact Center vs VICIdial
What both publish
| Fact | Knowlarity Cloud Contact Center | VICIdial |
|---|---|---|
| Call handling | Features include real-time inbound and outbound call recording, call queues, mute, hold, warm transfer, callback, and voicemail. | It supports inbound, outbound, and blended calls, as well as inbound email and website chat through a web-based agent interface. |
| Free plan | No | Yes |
| Headquarters | Knowlarity's current website gives Gurugram, Haryana, India as its office address, while G2 lists Singapore as HQ location. | St. Petersburg, Florida, United States |
| Outbound dialer | Yes | Yes |
| Rating on Capterra | 4.0 out of 5 from 5 reviews. | 4.7 out of 5 from 266 reviews. |
| Rating on G2 | 4.0 out of 5 from 14 reviews for Knowlarity Cloud Contact Center. | 4.1 out of 5 from 41 reviews. |
| Rating on Software Advice | 4.0 out of 5 from 5 reviews. | 4.7 out of 5 from 266 reviews. |
Knowlarity Cloud Contact Center plans
- Unlimited Contact Center Plan₹1,999 a month
- Inbound & Contact Center₹2,999 a month
- Inbound & Outbound Contact Center₹3,499 a month
- Advance Plan₹16,800 a year
- Premium Plan₹34,200 a year
- Premium Plus Plan₹60,000 a year
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Knowlarity Cloud Contact Center if…
Knowlarity may suit businesses of varying sizes that handle inbound and outbound customer calls, including the stated e-commerce, food delivery, and edutech use cases. It is relevant to teams that want CRM connections and cloud deployment.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.