KIX
8.6#1 in it sla management softwareFrom €33 a monthFree planAndroidiOSWebAPI
VisitKIX vs SimpleOne ITSM
SimpleOne ITSM
6.3#33 in it sla management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | KIX | SimpleOne ITSM |
|---|---|---|
| API | KIX exposes a version 1 REST API using a WebToken session obtained through the /auth endpoint. | The page says integrations use REST API technology for inbound and outbound connections. |
| Integrations | Official Connect modules integrate KIX with opsi, baramundi, Deskcenter, external databases and JSON web services. | SimpleOne ITSM says it integrates with collaborative systems, ERP systems, virtualization environments, authentication software, chatbots, and other software using REST API. |
| Support | The maker says its support is provided directly by the manufacturer and offers implementation, training, technical help, and user support. | The company lists technical support at [email protected] and general inquiries at [email protected]. |
KIX plans
- KIX StartFree
- KIX Pro Business Cloud€33 a month
- KIX Pro Business On-Prem€3,690, paid once
- KIX Pro Enterprise CloudPriced on request
- KIX Pro Enterprise On-PremPriced on request
SimpleOne ITSM plans
No prices published.
Pick KIX if…
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.
Pick SimpleOne ITSM if…
SimpleOne ITSM suits corporate and government organizations, large enterprises, and shared service centers managing structured service workflows. It is aimed at teams needing ITIL processes, CMDB, portals, analytics, APIs, and messenger requests.