KIX
8.6#1 in it sla management softwareFrom €33 a monthFree planAndroidiOSWebAPI
VisitKIX vs Patryone Service Desk
Patryone Service Desk
5.7#43 in it sla management softwareWeb
VisitWhat both publish
| Fact | KIX | Patryone Service Desk |
|---|---|---|
| Product | KIX is open-source service management software for ITSM, enterprise service management, and technical customer support. | Patryone describes Service Desk as a SaaS platform for corporate service desk and demand management. |
| Security | KIX Pro supports LDAP/AD synchronization, OpenID Connect and Kerberos single sign-on, S/MIME, and multifactor authentication; these are listed as unavailable in Start. | The security page describes logical isolation between companies, Cloudflare and WAF edge protection, AES-256 encryption, and active automatic backups. |
KIX plans
- KIX StartFree
- KIX Pro Business Cloud€33 a month
- KIX Pro Business On-Prem€3,690, paid once
- KIX Pro Enterprise CloudPriced on request
- KIX Pro Enterprise On-PremPriced on request
Patryone Service Desk plans
No prices published.
Pick KIX if…
KIX may suit help desks, IT teams, enterprise service teams, and technical customer support groups that need ticket and asset management. The deployment choice may appeal to organizations considering cloud or on-premises use.
Pick Patryone Service Desk if…
You want what its maker publishes above — check its page for the details.