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Kedeyo Cloud Contact Center vs VICIdial

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VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactKedeyo Cloud Contact CenterVICIdial
Digital channel scopeomnichannelvoice_plus_digital
Free planNoYes
HeadquartersMumbai, IndiaSt. Petersburg, Florida, United States
Inbound callingYesYes
IntegrationsThe feature page describes connecting WhatsApp Business, SMS and email, and supports IMAP/SMTP and SSO/SAML; it also offers API access on Growth and Business plans.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
IVR builderYesYes
Outbound dialerYesYes

Kedeyo Cloud Contact Center plans

  • Starter₹999 a month
  • Growth₹1,999 a month
  • Business₹2,499 a month

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick Kedeyo Cloud Contact Center if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

Charts they share