Keatext
6.4#4 in feedback analytics softwareFrom $550 a monthWeb
VisitKeatext vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Keatext | Zonka Feedback |
|---|---|---|
| Headquarters | Montreal, Quebec, Canada | Gurugram, Haryana, India |
| Integrations | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Product | Keatext is a cloud-based text analytics platform for interpreting feedback and helping organizations improve the experience of the people they serve. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
Keatext plans
- Basic$550 a month
- Pro$999 a month
- Enterprise$1,650 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Keatext if…
Keatext may suit small teams or researchers with limited review or survey volumes, as well as enterprises seeking analytics and insights. It is designed for organizations analyzing feedback from multiple sources.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.