Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs SimpleOne ITSM
SimpleOne ITSM
6.3#33 in it sla management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Jira | SimpleOne ITSM |
|---|---|---|
| Headquarters | Sydney, Australia and San Francisco, California | Moscow, Russia |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | SimpleOne ITSM says it integrates with collaborative systems, ERP systems, virtualization environments, authentication software, chatbots, and other software using REST API. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The company lists technical support at [email protected] and general inquiries at [email protected]. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
SimpleOne ITSM plans
No prices published.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick SimpleOne ITSM if…
SimpleOne ITSM suits corporate and government organizations, large enterprises, and shared service centers managing structured service workflows. It is aimed at teams needing ITIL processes, CMDB, portals, analytics, APIs, and messenger requests.