Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs OpsYnt ITSM
OpsYnt ITSM
7.0#17 in it problem management softwareFrom $49 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Jira | OpsYnt ITSM |
|---|---|---|
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The ITSM page describes Entra ID setup and SLA breach alerts delivered to Microsoft Teams or Slack. |
| Mobile | The Jira mobile app is available on iOS and Android for updates, comments, boards, backlogs, approvals, forms, and project status. | The agent workspace and employee portal are responsive, while native iOS and Android apps are in public beta. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | OpsYnt says tenant isolation is enforced with Postgres row-level security and lists encryption at rest with AES-256 and in transit with TLS 1.3. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
OpsYnt ITSM plans
- Starter$49 a month
- Pro$79 a month
- Business$149 a month
- EnterprisePriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick OpsYnt ITSM if…
OpsYnt ITSM suits internal service teams that need incident, change, request, and asset management in one platform. The company describes it for organizations ranging from two-person operations to companies with 1,000 seats.