iTop vs ServiceNow Service Level Management

iTop

6.9 #5 in IT SLA Management Software

About iTop

ServiceNow Service Level Management

5.7 #47 in IT SLA Management Software

About ServiceNow Service Level Management
iTopServiceNow Service Level Management
Free planYes
Paid fromFree
Platformsapi, Linux, self-hosted, Web, WindowsWeb
Free planYes
Approval workflowsYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Mobile appsNo
SLA scopeboth
Escalation automationYes
Business-hour calendarsYes
SLA reportingYes
API accessYes

Listed together in Best IT SLA Management Software