
IteroJM
6.5#12 in customer journey mapping softwareFrom $49 a monthFree planWeb
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| Fact | IteroJM | UXPressia |
|---|---|---|
| Headquarters | Kyiv, Ukraine | Sacramento, California, United States |
| Intended users | The site describes the product for product, CX, and service design teams. | UXPressia lists CX strategists, CX/UX designers and directors, digital consultants, business analysts, project managers, researchers, and HR professionals among its users. |
| Product | IteroJM is customer journey mapping software for product and CX teams. | UXPressia describes itself as a customer experience mapping and management platform for centralizing customer journey maps, personas, service blueprints, and other CX assets. |
| Support | Starter includes Community Support, Pro includes Priority Support, and Enterprise lists Custom Contacts. | UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days. |
IteroJM suits product, customer experience, and service design teams that want to connect journey maps with research and metrics. The free Starter tier is a small-scale option for a workspace needing one map, persona, metric, and manager seat.
UXPressia suits CX strategists, CX and UX designers, researchers, analysts, and project managers who need to create and organize customer experience maps and personas. Teams that need the listed integrations or broader export formats should check the plan details.