Isentia vs SocialCX
| Isentia | SocialCX | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | Free |
| Open source | No | No |
| Platforms | Web, iOS, Android | — |
| Social network coverage | Facebook, Twitter, YouTube, Instagram, Tumblr, Reddit | — |
| Web monitoring | Yes | — |
| Sentiment analysis | Yes | Yes |
| News monitoring | Yes | — |
| Alert channels | push notifications | email, Slack |
| Free plan | — | Yes |
| Historical data | — | 1 months |
| Tracked query limit | — | 15 queries |
Both are listed in Best Social Media Listening Software. On Everything Xiaomi, Isentia scores higher on our published basis.