InvGate Service Desk vs Spiceworks Cloud Help Desk

InvGate Service Desk

6.2 #38 in IT Knowledge Base Software

About InvGate Service Desk

Spiceworks Cloud Help Desk

5.7 #42 in IT Help Desk Software

About Spiceworks Cloud Help Desk
InvGate Service DeskSpiceworks Cloud Help Desk
Free planNo
Free trialYes
Paid from$41.67/mo
Platformsapi, Linux, self-hosted, Web, WindowsWeb, Android, iOS
Free planNoYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYesNo
Approval workflowsYes
Mobile appsYesYes
IT asset managementYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes

Listed together in Best IT Help Desk Software