
InvGate Service Desk
7.9#4 in customer self-service softwareFrom $500 a yearAndroidiOSWebAPI
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| Fact | InvGate Service Desk | SlaMetric |
|---|---|---|
| Integrations | Native connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps. | The Coming Soon Advanced Plan lists external integrations including OpenTelemetry and APIs. |
You want what its maker publishes above — check its page for the details.
SlaMetric suits medium-sized companies that need to manage providers, SLA contracts, and compliance metrics. It may suit teams that can begin with manual measurement entry and basic reporting.