Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Zendesk Messaging
Zendesk Messaging
8.1#16 in help desk softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Intercom | Zendesk Messaging |
|---|---|---|
| Founded | 2011 | 2007 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | San Francisco, California, United States |
| Paid from | 29 | 55 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Zendesk Messaging plans
- Support Team$19 a month
- Support Team monthly$25 a month
- Suite Team$55 a month
- Suite Team monthly$69 a month
- Suite Professional$115 a month
- Suite Professional monthly$149 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Zendesk Messaging if…
You want what its maker publishes above — check its page for the details.