
Inline Manual
7.2#6 in customer onboarding softwareFrom $3 a monthWebAPIExtensionSelf-hosted
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| Fact | Inline Manual | StepBeam |
|---|---|---|
| Analytics | Analytics show walkthrough performance, user completion stages, drop-off points and third-party analytics exports. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Integrations | Documented integrations include Google Analytics, Google Tag Manager, Mixpanel, Heap, Intercom, Kissmetrics, Marketo, Segment and Woopra. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | The terms describe Inline Manual as proprietary hosted software and grant customers limited subscription rights rather than ownership. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Rating on Capterra | 4.3 out of 5 from 3 reviews | 0.0 out of 5 from 0 reviews. |
| Rating on GetApp | 4.3 out of 5 from 3 reviews | 0.0 out of 5 from 0 reviews. |
| Security | The security page states that Inline Manual is ISO 27001:2014 certified and that its servers are hosted on Google Cloud Platform in Belgium and the UK. | The privacy policy lists TLS encryption in transit, access controls, regular security reviews and secure development practices. |
Inline Manual suits teams guiding customers or employees inside software. It fits organizations needing segmented walkthroughs, localized content, analytics, or self-hosted deployment.
StepBeam suits product managers, designers, and customer-success teams creating and iterating on in-app guides without engineering hand-offs. It is aimed at teams that need onboarding flows, targeted guidance, or adoption analytics.