Infreemation Complaints
6.1#10 in complaint management softwareWeb
Visit| Fact | Infreemation Complaints | IQVIA SmartSolve Complaint Management |
|---|---|---|
| Founded | 2004 | 2016 |
| Headquarters | London, England, UK | Durham, North Carolina, USA |
| Intended users | The maker describes increasing complaint volumes as placing strain on government departments, fire departments, hospitals and local authorities. | The Quality intake portal is intended for field personnel and extended demand chain partners including healthcare professionals, clinical investigators, and customers. |
| Purpose | Infreemation Complaints is case management software built to manage an organisation’s complaints. | The AI-powered solution is for life sciences organizations managing global complaints, regulatory reporting, and post-market surveillance. |
It may suit government departments, fire departments, hospitals, and local authorities managing rising complaint volumes. It is also relevant to teams that need case histories, deadline tracking, and complaint assignment.
SmartSolve Complaint Management is intended for life sciences organizations handling global complaints, regulatory reporting, and post-market surveillance. Its Quality intake portal is intended for field personnel and extended demand-chain partners, including healthcare professionals, clinical investigators, and customers.