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Infreemation Complaints vs IQVIA SmartSolve Complaint Management

What both publish

FactInfreemation ComplaintsIQVIA SmartSolve Complaint Management
Founded20042016
HeadquartersLondon, England, UKDurham, North Carolina, USA
Intended usersThe maker describes increasing complaint volumes as placing strain on government departments, fire departments, hospitals and local authorities.The Quality intake portal is intended for field personnel and extended demand chain partners including healthcare professionals, clinical investigators, and customers.
PurposeInfreemation Complaints is case management software built to manage an organisation’s complaints.The AI-powered solution is for life sciences organizations managing global complaints, regulatory reporting, and post-market surveillance.

Infreemation Complaints plans

  • 1 Year site licensePriced on request
  • 1 Year site license—
  • 2 Year site licensePriced on request
  • 2 Year site license—
  • 3 Year site licensePriced on request
  • 3 Year site license—

IQVIA SmartSolve Complaint Management plans

  • Custom quotePriced on request
  • SmartSolve Complaint ManagementPriced on request

Pick Infreemation Complaints if…

It may suit government departments, fire departments, hospitals, and local authorities managing rising complaint volumes. It is also relevant to teams that need case histories, deadline tracking, and complaint assignment.

Pick IQVIA SmartSolve Complaint Management if…

SmartSolve Complaint Management is intended for life sciences organizations handling global complaints, regulatory reporting, and post-market surveillance. Its Quality intake portal is intended for field personnel and extended demand-chain partners, including healthcare professionals, clinical investigators, and customers.

Charts they share