
Hyperspace
7.4#2 in mystery shopping softwareFrom €55 a monthAndroidiOSWebAPI
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| Fact | Hyperspace | Shopmetrics NEXT |
|---|---|---|
| Founded | 1998 | 2004 |
| Headquarters | Schortens-Roffhausen, Germany | Sylvania, Ohio, United States |
| Purpose | The software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels. | Shopmetrics NEXT supports mystery shopping, market research, audits, and experience management. |
Hyperspace is presented for franchisors and multi-site businesses, including hospitality, retail, bakeries, and service companies. It suits teams that need mobile checks, shopper scheduling, and location-level experience tracking.
It suits organizations managing mystery shopping, research, audits, or experience programs, along with field users who need to find and complete jobs across devices. Organizations that coordinate outside partners or want training and action management in the same platform may also find its listed modules relevant.