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Hyperspace vs MemberXP

Hyperspace logo

Hyperspace

7.4#2 in mystery shopping softwareFrom €55 a month
AndroidiOSWebAPI
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What both publish

FactHyperspaceMemberXP
HeadquartersSchortens-Roffhausen, GermanyRoyal Oak, Michigan, United States
IntegrationsThe product page states that hyperspace has numerous interfaces for importing data from other IT systems and communicating with external applications.The pricing page describes integration with core business systems, while the MemberXP site says integrations can bring survey data into apps teams already use.
PurposeThe software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels.MemberXP measures credit union member experiences across journeys such as joining, getting a loan, and using a mobile app.

Hyperspace plans

  • Economy€55 a month
  • Business€329 a month
  • Enterprise€549 a month
  • hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
  • hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once

MemberXP plans

  • MemberXP & BankingXPPriced on request

Pick Hyperspace if…

Hyperspace is presented for franchisors and multi-site businesses, including hospitality, retail, bakeries, and service companies. It suits teams that need mobile checks, shopper scheduling, and location-level experience tracking.

Pick MemberXP if…

MemberXP is for credit unions placing member and employee feedback at the center of decisions. It fits teams needing surveys, mystery shopping, KPI tracking, integrations, and exports.

Charts they share