HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
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| Fact | HoteSoft Guest CRM | Weforguest |
|---|---|---|
| Integrations | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. | The integrations page describes real-time, bidirectional synchronization with PMS and channel managers, plus payment gateway connections; it lists 42 PMS, 13 channel managers, and 9 payment methods. |
| Product | HoteSoft is a cloud hotel-management platform with a Guest CRM module for hotel operations and guest engagement. | Weforguest describes its product as an AI-powered, customizable hotel CRM suite for hotels, hotel chains, and property managers. |
| Support | The brochure lists 24/7 live chat, email support with a 2-hour response SLA, and a knowledge base with more than 400 articles and videos. | The site lists a support phone number, +39 388 952 4082, and a general contact email, [email protected]. |
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.
Weforguest suits hotels, hotel chains, and property managers looking to coordinate guest communications, marketing, and property operations. Its multi-property tools may suit groups managing several hotels.