HoteSoft Guest CRM
7.5#3 in hospitality crm softwareAndroidiOSWebAPI
VisitHoteSoft Guest CRM vs Scidoo CRM
Scidoo CRM
6.6#9 in hospitality crm softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | HoteSoft Guest CRM | Scidoo CRM |
|---|---|---|
| API | HoteSoft states that it offers a RESTful API with documentation, webhooks and real-time data feeds for external CRM, ERP and loyalty systems. | Scidoo says third-party systems authorized by the hotel can read or manage data via API, with permissions and authorization codes. |
| Founded | HoteSoft says it was founded in 2014 by hotel-industry veterans. | Webcoom’s company history says Scidoo was developed in 2008. |
| Guest profiles | Guest CRM profiles include stay history, lifetime value, repeat rate, room and spending details, preferences, feedback, ratings, and VIP, corporate, or loyalty tags. | The CRM collects guest preferences, stay history and contact channels in centralized profiles. |
| Integrations | Named connections include Booking.com, Expedia, Airbnb, Hotels.com, Agoda, TripAdvisor, Vrbo, Stripe, PayPal, Square, Worldpay, Adyen, SagePay, Amadeus, Sabre, Galileo and key-card systems. | Scidoo says its integrations cover payment systems, reservation portals, cash registers, home automation, invoicing, access and hospitality services. |
| Support | The brochure lists 24/7 live chat, email support with a 2-hour response SLA, and a knowledge base with more than 400 articles and videos. | Scidoo says it provides support seven days a week, including training and help from programmers specialized in the hotel sector. |
HoteSoft Guest CRM plans
- Advanced Reports Module$99 a year
- Dedicated Onboarding & Training$199, paid once
- Custom booking widget + live chat$299 a year
- Starter$299
- White-label Mobile App$499 a year
- Pro$699
Scidoo CRM plans
- CRMPriced on request
Pick HoteSoft Guest CRM if…
It suits hotels that want guest profiles, segmentation, and targeted messaging alongside centralized reservations. HoteSoft lists independent hotels, boutique chains, and global groups as intended customers.
Pick Scidoo CRM if…
It suits accommodation businesses that want guest records, communications, marketing and feedback connected across the guest journey. Its listed audiences include independent hotels, groups, campsites, villages, B&Bs and holiday homes.