Hively
7.1#14 in customer feedback softwareFree planFree planAndroidiOSWeb
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Hively may suit customer-facing support, account management, training and sales teams that want feedback tied to individual and team scores. It also fits organizations using email, CRM or ticket systems that accept HTML snippets.
UserJot suits teams that want customer support conversations alongside feedback requests and product updates. It may fit teams using MCP clients or Slack, with Slack integration available on paid plans.