HelpCrunch
7.7#4 in customer service - midmarket softwareFrom $15 a monthAndroidiOSWebAPI
VisitHelpCrunch vs Intercom
What both publish
| Fact | HelpCrunch | Intercom |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2016 | 2011 |
| Free plan | No | No |
| Headquarters | Wilmington, Delaware, USA | San Francisco, California, United States |
| Listed integrations | 30 | 450 |
| Live agent chat | Yes | Yes |
HelpCrunch plans
- Basic$15 a month
- Pro$25 a month
- Unlimited$620 a month
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Pick HelpCrunch if…
You want what its maker publishes above — check its page for the details.
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.