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HelpBird vs JivoChat

HelpBird logo

HelpBird

6.8#71 in live chat softwareFrom $3 a month
AndroidiOSWebAPI
Visit
JivoChat logo

JivoChat

8.8#4 in live chat softwareFrom $28 a month
Free planAndroidiOSWebAPI
Visit

What both publish

FactHelpBirdJivoChat
IntegrationsThe maker describes Shopify installation and embedding on WordPress and Wix, and lists webhooks that can connect to Slack, Zapier, or a CRM.The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers.
SecurityThe privacy policy states that connections use HTTPS/TLS, passwords are hashed with PBKDF2, webhooks are HMAC-signed, and production data access is restricted and gated behind 2FA.JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits.

HelpBird plans

  • Starter$3 a month
  • Basic$9 a month
  • Pro$29 a month
  • Enterprise$99 a month

JivoChat plans

  • FreeFree
  • Basic$28 a month
  • Professional$42 a month
  • Enterprise$56 a month

Pick HelpBird if…

You want what its maker publishes above — check its page for the details.

Pick JivoChat if…

JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.

Charts they share