HelpBird
The facts below are what the maker publishes about HelpBird, checked and dated. Our editors have not written about it yet.
Plans and prices
From HelpBird's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $3 a month | 1 agent seat · Unlimited conversations · Agent inbox + auto-greeting · Email support · $3/month |
| Basic | $9 a month | Up to 3 agent seats · Saved replies · Assignment & internal notes · CSAT · Email transcripts · Custom colors · Remove branding · $9/month |
| Pro | $29 a month | Up to 11 agent seats · AI auto-reply · Support analytics · Webhooks · Verified identity · Conversation tags · Priority support · $29/month |
| Enterprise | $99 a month | Unlimited agent seats · SLA · 24/7 support · Custom feature requests · Self-hosted option · $99/month |
The facts
Each one read from HelpBird's own pages, with the date it was checked.
What it does
- API
- The JavaScript API supports identifying visitors and opening or closing the chat; Pro also includes verified identity and webhooks.checked 12 Oct 2026
- Audience
- The pricing page positions Starter for solo founders, Basic for small teams, Pro for busy support desks, and Enterprise for mission-critical use.checked 12 Oct 2026
- Inbox features
- The shared inbox includes conversation assignment, auto-routing, internal notes, saved replies, tags, priority, snooze, and conversation history.checked 12 Oct 2026
- Installation
- The chat can be added to a site with one script tag, and the maker says the loader is about 4 KB gzipped and loads asynchronously.checked 12 Oct 2026
- Integrations
- The maker describes Shopify installation and embedding on WordPress and Wix, and lists webhooks that can connect to Slack, Zapier, or a CRM.checked 12 Oct 2026
- Privacy
- The maker says it does not sell personal data or use end-user message content to train AI models; servers are located in the United States.checked 12 Oct 2026
- Product
- HelpBird is a website live-chat widget backed by a shared support inbox.checked 12 Oct 2026
- Security
- The privacy policy states that connections use HTTPS/TLS, passwords are hashed with PBKDF2, webhooks are HMAC-signed, and production data access is restricted and gated behind 2FA.checked 12 Oct 2026
- Self-service
- The widget can display a searchable Help Center, and Pro includes AI auto-reply using configured information and Help Center articles.checked 12 Oct 2026
- Support
- The contact page states a typical response time of under four business hours; plan support ranges from email to priority or 24/7 support with SLA.checked 12 Oct 2026
Money
- Free tier
- The support FAQ says that after the trial the chat continues on a free Starter tier, while the pricing page lists Starter at $3/month.checked 12 Oct 2026
- Trial
- The maker advertises a 15-day trial with no credit card required and says it does not automatically charge after the trial.checked 12 Oct 2026
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