Hello Customer
6.0#18 in customer experience management softwareAndroidiOSWebAPI
VisitHello Customer vs Pisano
What both publish
| Fact | Hello Customer | Pisano |
|---|---|---|
| Integrations | Hello Customer lists 37 integrations, including SurveyMonkey, Typeform, Google Reviews, Salesforce, HubSpot, Zendesk, Snowflake, Zapier, Make, FTP, file uploads and its API. | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. |
| Mobile app | Its mobile feedback app is installable on any phone from the browser, works offline with cached feedback, and supports company single sign-on. | Pisano's App Store listing describes an iPhone and iPad app for viewing and managing customer feedback, messaging customers, and receiving push notifications. |
| Product | Hello Customer is a European Voice of Customer platform that combines feedback channels, analyzes satisfaction drivers with AI, and routes actions to responsible teams. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Support | The company provides general system, infrastructure and information-security support at [email protected]. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
Hello Customer plans
- CustomPriced on request
Pisano plans
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
Pick Hello Customer if…
Hello Customer suits CX, operations, and leadership teams in retail, banking, insurance, and telecom that need to organize customer feedback and assign follow-up actions.
Pick Pisano if…
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.