Haptik
6.4#7 in enterprise ai chatbots softwareAndroidiOSWebAPI
VisitHaptik vs Rasa
What both publish
| Fact | Haptik | Rasa |
|---|---|---|
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Founded | 2013 | 2016 |
| Headquarters | Mumbai, Maharashtra, India | San Francisco, California, United States |
| Human handoff | The platform includes an omnichannel agent inbox and escalation of complex conversations to human agents. | Yes |
| Knowledge-base answers | Yes | Yes |
Haptik plans
- EnterprisePriced on request
Rasa plans
- Free Developer EditionFree
- Rasa Pro—
- Business plan—
- EnterprisePriced on request
Pick Haptik if…
Haptik is aimed at enterprises in retail, e-commerce, fintech, and other industries that need agents for support, sales, bookings, or lead qualification. It may suit teams that need voice and messaging channels, enterprise knowledge sources, and human handoff.
Pick Rasa if…
You want what its maker publishes above — check its page for the details.