Happitu
5.9#15 in call center speech analytics softwareFrom $250 a monthWeb
Visit| Fact | Happitu | MaxContact Auto QA |
|---|---|---|
| Channels | Customer-experience analysis covers voice, chat, email, and social interactions. | The product page says Auto QA analyzes calls, chats, and email interactions. |
| Headquarters | Saint Louis, Missouri, United States | Manchester, United Kingdom |
| Integrations | Listed integrations include Kustomer, Twilio, Five9, NICE, MyCase, Voice for Pest, Dialpad, FieldRoutes, RingCentral, and SingleComm. | Auto QA connects to contact-centre and CRM platforms through APIs; the site links HubSpot, AutoConvert, Salesforce, Orca and Zoho integrations. |
Happitu is aimed at contact-center teams with 10–500 agents across industries such as insurance, healthcare, retail, financial services, SaaS, pest control, and home services. It suits organizations needing automated interaction scoring and coaching workflows.
It suits contact centre teams seeking automated quality scoring, compliance monitoring, and coaching insights across calls, chats, and email. It may also fit organizations that want to select eligible interactions by campaign, agent, result code, or volume.