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HaloITSM vs Jira

HaloITSM logo

HaloITSM

6.5#19 in it change management software
AndroidiOSWebAPI
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Jira logo

Jira

9.2#1 in project management toolsFree plan
Free planAndroidiOSWebAPI
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What both publish

FactHaloITSMJira
HeadquartersIpswich, Suffolk, United KingdomSydney, Australia and San Francisco, California
IntegrationsHalo advertises more than 250 native integrations and says integrations are included in its per-agent price.Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.

HaloITSM plans

  • Halo Enterprise Package—
  • Standard Halo licencePriced on request

Jira plans

  • FreeFree
  • Data Center—
  • EnterprisePriced on request
  • Premium—
  • Standard—

Pick HaloITSM if…

HaloITSM suits organizations managing service requests across IT and other departments. Its workflows, self-service portal and asset management may be useful to teams coordinating support across departments.

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling

Charts they share