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Guzli vs PolyAI

Guzli logo

Guzli

8.6#7 in chatbot buildersFrom $29.99 a month
Free planWebAPIExtension
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What both publish

FactGuzliPolyAI
Agent buildingThe platform lets teams connect data, define instructions and guardrails, test scenarios, deploy and optimize agents without coding.Dialog Studio lets teams design agents from no-code to full-code, with flows, tools, and brand voice in one place.
Data useGuzli says customer data is accessible only to the customer's AI agent and is not used to train models.The homepage says customer data is never used for training without opt-in and is never sold.
IntegrationsListed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk.PolyAI offers pre-built integrations, a self-serve Connect Portal, and open APIs; its integration catalog lists 130+ integrations.
ProductGuzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice.PolyAI builds dialog agents to handle enterprise customer conversations, with the goal of resolving them without escalation.
SecurityGuzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA.PolyAI lists SOC 2 Type 2, ISO 27001, PCI DSS, GDPR, and HIPAA certifications or compliance credentials on its security page.

Guzli plans

  • FreeFree
  • Agent Phone Plan$29.99 a month
  • Hobby$39 a month
  • Standard$119 a month
  • Pro$399 a month
  • EnterprisePriced on request

PolyAI plans

  • Custom enterprise planPriced on request

Pick Guzli if…

Hobby is described as suited to small businesses and side projects, while Standard is aimed at growing businesses needing team collaboration. Pro is for businesses requiring advanced features; Enterprise offers custom limits and rates.

Pick PolyAI if…

You want what its maker publishes above — check its page for the details.

Charts they share