
Guzli
8.6#7 in chatbot buildersFrom $29.99 a monthFree planWebAPIExtension
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| Fact | Guzli | Parloa |
|---|---|---|
| Agent building | The platform lets teams connect data, define instructions and guardrails, test scenarios, deploy and optimize agents without coding. | The platform includes Parloa Studio, pre-built and custom skills, integrations, subtask agents, and MCP skills. |
| Human handoff | The helpdesk supports handing conversations to staff with conversation context available to the team. | Parloa supports escalation to a human with the conversation transcript and context attached through integrations such as Zendesk and Salesforce Service Cloud. |
| Integrations | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. | Parloa says it offers more than 50 production-tested native integrations and lists connections including Salesforce, Zendesk, ServiceNow, SAP, OpenAI, Anthropic, and Google Gemini. |
| Product | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. | Parloa describes its product as an AI Agent Management Platform for enterprise customer experience. |
| Security | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. | Parloa lists ISO 27001, SOC 2 Type 1 and 2, PCI DSS, HIPAA, DORA, GDPR, and EU AI Act among its compliance standards. |
| What it does | Guzli provides configurable AI agents for customer support and sales conversations across website chat, email and phone. | The platform is used to design, test, deploy, scale, monitor, and improve AI agents for customer interactions. |
Hobby is described as suited to small businesses and side projects, while Standard is aimed at growing businesses needing team collaboration. Pro is for businesses requiring advanced features; Enterprise offers custom limits and rates.
You want what its maker publishes above — check its page for the details.