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Gupshup vs Zendesk AI Agents

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Gupshup

7.2#1 in phone verification softwareFree plan
Free planWebAPI
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Gupshup plans

  • Gupshup messaging feeFree
  • WhatsApp API Self ServePriced on request
  • WhatsApp API Self-ServeFree
  • EnterprisePriced on request

Zendesk AI Agents plans

  • Support Team$228 a year
  • Suite Team$55 a month
  • Suite Team$55 a year
  • Suite Professional$115 a month
  • Suite Professional$115 a year

Pick Gupshup if…

Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.

Pick Zendesk AI Agents if…

It suits support teams that need AI-assisted conversations across several channels and a way to hand conversations to people. Teams should check which listed plan includes the functions they need.

Charts they share