Gupshup
7.2#1 in phone verification softwareFree planFree planWebAPI
VisitGupshup vs Twilio Segment
Twilio Segment
8.2#1 in communications platforms as a serviceFrom $120 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Gupshup | Twilio Segment |
|---|---|---|
| Founded | Gupshup identifies 2004 as its founding year and says it was born in India. | 2008 |
| Free plan | No | Yes |
| Headquarters | Cupertino, California, United States | San Francisco, CA |
| Integrations | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. | The official destination catalog lists integrations including Amplitude, AWS S3, Braze, Google Analytics, HubSpot, Salesforce, Snowflake-related warehouse tools, Zendesk and Zapier. |
| Rating on Capterra | 4.3 out of 5 from 35 reviews | 4.7 out of 5 from 72 reviews |
| Rating on Gartner Peer Insights | 4.1 out of 5 from 23 reviews | 4.4 out of 5 from 107 ratings |
| Rating on GetApp | 4.3 out of 5 from 35 reviews | 4.7 out of 5 from 72 reviews |
| Rating on Software Advice | 4.3 out of 5 from 35 reviews | 4.7 out of 5 from 72 reviews |
| Rating on TrustRadius | 8 out of 10 from 3 reviews | 8.4 out of 10 from 111 reviews |
Gupshup plans
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
Twilio Segment plans
- FreeFree
- Team$120 a month
- BusinessPriced on request
- Customer Data PlatformPriced on request
Pick Gupshup if…
Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.
Pick Twilio Segment if…
Twilio Segment suits teams that need to bring data from web and mobile sources together for profiles, audience activation and customer journeys. Its Free and Team tiers provide defined monthly visitor and Reverse ETL allowances, while Business lists custom volume and governance capabilities.