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Gupshup vs Open

Gupshup logo

Gupshup

7.2#1 in phone verification softwareFree plan
Free planWebAPI
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Open

5.5#19 in customer service automation software$0.75 usage-based
Web
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What both publish

FactGupshupOpen
FoundedGupshup identifies 2004 as its founding year and says it was born in India.2024
HeadquartersCupertino, California, United StatesSan Francisco, USA

Gupshup plans

  • Gupshup messaging feeFree
  • WhatsApp API Self ServePriced on request
  • WhatsApp API Self-ServeFree
  • EnterprisePriced on request

Open plans

  • AI Resolutions$0.75 a month
  • Enterprise volumePriced on request

Pick Gupshup if…

Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.

Pick Open if…

Open suits support teams seeking automated service across many communication channels. It is also relevant for organizations that need human escalation and knowledge drawn from internal documentation and work systems.

Charts they share