Grasp
7.6#27 in live chat softwareFrom €32 a monthAndroidiOSWebAPI
VisitGrasp vs JivoChat
What both publish
| Fact | Grasp | JivoChat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Integrations | Grasp says its API can add customers’ own systems and complete customer profiles, and its App Store connects apps to the inbox. | The official integrations directory lists connections and guides for services including Slack, Pipedrive, Bitrix24, Zoho CRM, Mailchimp, Zendesk and chatbot providers. |
| Live agent chat | Yes | Yes |
| Security | Grasp says it maintains reasonable administrative and technical safeguards for data security, confidentiality, and integrity, and accesses an account for technical assistance only with explicit consent except where law requires otherwise. | JivoChat says it uses TLS for data in transit, a web application firewall, hashed password storage, data isolation and external security audits. |
Grasp plans
- Premium€32 a month
- Enterprise€48 a month
- Custom€65 a month
JivoChat plans
- FreeFree
- Basic$28 a month
- Professional$42 a month
- Enterprise$56 a month
Pick Grasp if…
You want what its maker publishes above — check its page for the details.
Pick JivoChat if…
JivoChat suits teams that need website chat, live agent conversations and visitor tracking across multiple chat channels. Its different plans offer options for teams needing features such as WhatsApp integration, chat routing or a chat API.