GraceSoft Hospitality CRM
7.9#1 in hospitality crm softwareFree planFree planAndroidiOSWeb
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| Fact | GraceSoft Hospitality CRM | Weforguest |
|---|---|---|
| Headquarters | Richmond, Texas, United States | Turin, Italy |
| Integrations | GraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules. | The integrations page describes real-time, bidirectional synchronization with PMS and channel managers, plus payment gateway connections; it lists 42 PMS, 13 channel managers, and 9 payment methods. |
| Marketing | Built-in campaign tools support targeted campaigns, guest segmentation by preferences and behavior, promotional communications, and direct-booking opportunities. | Marketing automations include email campaigns and newsletters, segmented communication flows, and pre-stay, in-stay, and post-stay messages. |
| Multi-property | The CRM maintains unified guest profiles and interaction visibility across multiple properties. | Its multi-tenant interface supports switching between hotels and managing hotel groups, with account permissions for individual properties. |
| Purpose | GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities. | The suite is designed to increase direct sales, improve brand reputation, build guest loyalty, and improve property operations. |
GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.
Weforguest suits hotels, hotel chains, and property managers looking to coordinate guest communications, marketing, and property operations. Its multi-property tools may suit groups managing several hotels.