GraceSoft Hospitality CRM
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| Fact | GraceSoft Hospitality CRM | Scidoo CRM |
|---|---|---|
| Founded | 1999 | Webcoom’s company history says Scidoo was developed in 2008. |
| Headquarters | Richmond, Texas, United States | The company lists its address as Piazza Felice Cavallotti n.4, 63851 Ortezzano (FM), Italy. |
| Integrations | GraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules. | Scidoo says its integrations cover payment systems, reservation portals, cash registers, home automation, invoicing, access and hospitality services. |
| Marketing | Built-in campaign tools support targeted campaigns, guest segmentation by preferences and behavior, promotional communications, and direct-booking opportunities. | It supports communication flows before, during and after a stay, including newsletters, remarketing and post-stay messages. |
| PMS connection | Guest profiles, reservations, loyalty activity, communications, and engagement data synchronize between the CRM and Easy InnKeeping PMS, according to GraceSoft. | The CRM works with Scidoo’s hotel PMS and other modules so guest history, quotes and reservations stay connected. |
| Purpose | GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities. | Scidoo CRM is a hospitality suite for hotels, campsites and B&Bs that centralizes guest data, communications, marketing automation, reviews and loyalty. |
GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.
It suits accommodation businesses that want guest records, communications, marketing and feedback connected across the guest journey. Its listed audiences include independent hotels, groups, campsites, villages, B&Bs and holiday homes.